OIP 2: Three More Days That Build a Real Security Officer

$300 per Officer — four days total

OIP 2 is the program most partner companies want. It is three additional 8-hour days of instruction layered on top of OIP 1, which is included — four days in total for $300 per Officer. That is the same complete foundation OIP 1 used to carry on its own, now split so companies can buy either the one-day certification or the full foundation.

A written exam is administered across the classroom days and an Officer must score 80% or higher to pass. Because OIP 2 includes OIP 1, the exam also covers the Washington State Department of Licensing's 40-question guard-card test material, with reasonable accommodations for students whose primary language is not English. Missing any portion of the course means attending the next offered session — the standard is not negotiable. To reserve seats, Contact Diligence Security or call (253) 227-3565.

What is included

• OIP 1: Washington Guard Card certification and the Fire Watch Officer training program
• Washington criminal law, arrest authority, and detainment
• The basic role of the Security Officer and the Task Priority Continuum
• Crime Prevention Through Environmental Design (CPTED)
• The five-level Escalation of Force Continuum and de-escalation
• Medical training, emergency response, and drug and hazard awareness
• Security Logs, Incident Logs, and Incident Report writing
• Post orders, professional conduct, and information security

The basic role of the Security Officer

Officers learn that their fundamental role is to deter, detect, and report crime, fire, unusual events, emergencies, and suspicious activity. We emphasize situational awareness, careful information sharing (proprietary versus confidential), and maintaining a professional image for the entire industry. Above all, we protect people — never property, and never loss prevention through force.

The Task Priority Continuum

A defining part of the Diligence Security approach is our Task Priority Continuum, which orders every Officer's duties: Service with Compassion first, then being a Strong Communicator, then Safety & Security, and finally Rules Enforcement. This ordering keeps our Officers approachable and people-focused rather than heavy-handed, and it is the reason Clients trust our Team on sensitive sites.

Washington criminal law and licensing

A significant block of OIP 2 is devoted to the law. Officers study licensing requirements and age minimums (18 for unarmed, 21 for armed), guard-card rules and expirations, armed-work restrictions, disclosure of criminal history, and the difference between felonies, gross misdemeanors, and misdemeanors. They learn arrest authority under RCW 10.31.100, citizen detainment versus arrest, trespass and property law as it applies to a post, and the liability that follows a bad decision.

Crime Prevention Through Environmental Design

CPTED teaches Officers to see a site the way a criminal does. Officers learn natural surveillance, access control, territorial reinforcement, and maintenance — how lighting, sightlines, landscaping, signage, and simple habits change whether a property is chosen as a target. This is what turns an On-site Officer into a Client advisor rather than a body in a chair.

Use of force and the Escalation of Force Continuum

Officers study when force is legally permitted — Means, Opportunity, and Threat (MOT) — and then learn our five-level Escalation of Force Continuum: Level 1 physical presence, Level 2 verbal and non-verbal communication, Level 3 physical contact, and higher levels of body control, reserving deadly force only for immediate fear of death or serious bodily injury. De-escalation is woven through every level, with heavy emphasis on gaining rapport before compliance and the discipline of Ask, Tell, Make.

De-escalation as the default

Because our first obligation is to protect people, verbal de-escalation is treated as the primary tool, not a last resort. Officers practice controlling their own state, managing distance and posture, using calm authoritative language, offering choices instead of ultimatums, and disengaging when engagement raises risk. The advanced psychology behind these skills is developed further in OIP 3.

Medical training

Officers receive practical medical training built around securing the scene, determining the four levels of consciousness, and rallying bystanders while 911 is called. Hands-on skills include the ABCs, LifeVac and abdominal thrusts, chest compressions and CPR, CAT tourniquet application and bleeding control, body scans for injury, and recovery positioning — always delivered with warmth and reassurance to the patient.

Emergency response

OIP 2 builds a structured response for every major emergency an Officer may face: incidents and lockdowns, fire preparedness and survival, medical emergencies and the Good Samaritan framework, bomb threats and suspicious packages, and faulty mechanical equipment. These skills directly support our 24/7 Emergency Response and Emergency Fire Watch services.

Safety, hazards, and drug awareness

Because vehicle accidents are the leading cause of injury in the security industry, safety is treated seriously. Officers study accident prevention, hazardous materials, response to faulty mechanical equipment, and drug awareness — including recognizing paraphernalia, the growing risk of fentanyl exposure, proper use of nitrile gloves and KN95 masks, and exposure response.

Observation, awareness, and information security

Observation is an Officer's single most powerful skill, and situational awareness degrades without deliberate practice — complacency kills. Officers learn to investigate and report what they observe, protect confidential and proprietary information (including alarm codes and Site Instructions), and keep sensitive material digital and secured rather than printed. The curriculum also covers cardinal directions, hand gestures and their global meanings, service-animal law, and insurance types and scenarios.

Post orders and professional conduct

Officers commit to core post orders: secure everything within the limits of the post and leave only when properly relieved; report violations, emergencies, and serious crimes up the chain of command; and use force only when reasonable and necessary to prevent injury to a person, never to protect property. We also train our communication standards — capitalization of official titles, military date and time formatting (for example 21MAR2024 @ 1530), radio and phone protocol, and professional, gender-neutral language.

Logs, reports, and avoiding liability

Officers are trained to document to a customer-facing standard: unique, complete Security Log entries with no gaps, concise Incident Logs, and clear Incident Reports written in active voice using who, what, when, where, why, and how. Detailed, accurate documentation is the single most effective way to minimize liability for both the Officer and the company that employs them.

End of probation: duty belt and certification

At the end of a Diligence Security Officer's probationary period — after OIP 2 and successful field performance — Officers are formally issued their duty belt along with handcuff and pepper spray training. Patrol Officers additionally complete four hours of extensive drivers training before gaining access to the Company fleet, and Supervisors complete eight hours of supervisory training that also includes TASER training and issuance.

What comes after OIP 2

Officers who complete OIP 2 and pass probation become eligible for OIP 3, our advanced curriculum in psychology, conversational influence, face reading, personality typing, crisis intervention, and life management. See the Officer Training overview or explore Careers.