What to Expect in the First 30 Days of a New Security Contract

The first month determines whether a security contract becomes an asset or a line item you resent. A good provider treats onboarding as a defined process with checkpoints. Here is how ours runs, and what you should expect from any provider you hire.

Week One: Site Walk and Post Orders

Before the first shift, a Supervisor walks the property with you — entrances, blind spots, lighting, problem hours, sensitive areas, and the history of what has actually happened here. That walk becomes written post orders: the specific checks each Officer performs, the route, the intervals, the escalation contacts, and the rules for the situations most likely to occur. If a provider starts coverage without written post orders, they are improvising with your property.

Week One: Officer Assignment and Introduction

You should know who is coming. We assign Officers deliberately rather than filling a slot, introduce them to your point of contact, and keep the assignment consistent so the Officer learns the property, the people, and what normal looks like there. Consistency is what turns coverage into recognition of anomalies.

Weeks Two and Three: Supervision and Adjustment

A Supervisor conducts unannounced field checks during live shifts, verifies that post orders are being followed, and adjusts the plan as reality shows up. Almost every site needs changes in the first three weeks — a route reordered, an interval tightened, a check added after an incident. That responsiveness is the difference between a program and a schedule.

Week Four: Reporting Review

At the end of the first month, we review the reports with you: what was observed, what patterns emerged, what physical fixes would reduce risk more cheaply than added hours. That conversation frequently results in us recommending fewer hours in one place and different hours in another.

What You Should Require Throughout

Timestamped and photo-supported reports delivered on a predictable cadence. A phone number that a human answers overnight. A named Supervisor. Officers who have completed structured training beyond the state minimum — ours complete the Officer Integration Program before working independently.

Getting Started

Whether the need is Mobile Patrol, a dedicated On-site Officer, Emergency Fire Watch, or Event Security, the first step is the same site walk. Reach out through our contact page to schedule one.

Talk to a local security Team

Diligence Security protects commercial, industrial, and residential properties across the Puget Sound. Explore our Security services — from Mobile Patrols to Emergency Fire Watch — or see the Areas we serve. Ready to talk? Contact us for a site evaluation.